CSipSimple web site.
1. Start CSipSimple phone and open "Settings" tab.
2. Click "Add account" button
3. Select "Generic wizards" -> Basic.
4. Enter your name in "Account name" field.
5. Enter your Diamondcard Account ID and PIN code into "User" and "Password" fields.
6. Set "Server" to sip.diamondcard.us and press "Save".
7. Press Save to save settings.
The PIN code is a 12 digit number. Your Account ID and PIN code is located in the upper right hand area of the main page after you login to your Diamondcard administration center. To login to the admin center you need to use your username and password you chose during signup.
To verify your internet connection and CSipSimple setup you can dial our Echo test number 441 and check your Account balance dialing 440.
This gives you the ability to see if your internet connection will give you good call quality. If the test is not sounding too good then your calls will also not sound good.
Dial phone numbers you wish to call in international format: country
code + area code + number.
E.g. 18002001000 for USA +1-800-200-1000 number.
No international prefix like 011 or 001 is necessary.
You can use CSipSimple to send SMS messages to mobile phone numbers using the Diamondcard SMS service.
Destination number should be specified in international format. E.g. sip:442071234567@sip.diamondcard.us to send an SMS message to a UK number.
SMS message will be sent from the phone number specified in the caller ID section of your admin center. Go to TELEPHONY section, then click options - caller id. Make sure you set it to your cell (mobile) phone number if you expect to receive SMS responses back to you. Number should be specified in international format as explained above.
Rates and details about sending SMS's are available in your Diamondcard admin center by clicking on CALL RATES link which is the first link in the TELEPHONY section.
To receive calls from regular phones with CSipSimple you need to buy a personal number/DID and configure it's forwarding.
To purchase a DID, login to your admin center and click "online shopping" link. You can buy local and toll free numbers from many countries.
In your admin center the "personal #'s" page allows you to configure your purchased DID's. To receive calls with CSipSimple, DID should be forwarded to "Your IP phone" choice in the forwarding profile. Using "Default" redirect profile will do it.
CSipSimple phone should be configured to use Diamondcard and be registered at Diamondcard servers.
If you have any other troubles using CSipSimple with Diamondcard service please fill "bug report" form in your administration center.