Q: How do I retrieve my password so I can login to my Diamondcard account?
A: Go to https://www.diamondcard.us/login. Then click "I forgot my password!" link on the right side of the page. Then enter your "username" or "sitename" and click "send password". Your username and password will be sent to the email address on your account.
After you receive this information by email you will be able to login to your Diamondcard account at https://www.diamondcard.us/login. You can then login and change your username or password by clicking on "profile" in your administration center.
When you login you will see your PIN CODE in the upper right hand side of the main page in your administration center. You will need your PIN CODE and ACCOUNT ID# to configure your IP soft or hard phone.