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=head2 Rate Plans - Defining services for your customers 

Rate plans are used to assign pricing to your customers. When you
create a rate plan you decide what services and access points you want
to include. Each access point can have different pricing. 

An "access point" in a rate plan adds the service you want to give your
customers that use this rate plan. 

For example, the "USA" access point in a rate plan allows your customer
to use the USA access number to make calls. The access point "SMS"
allows your customer to send SMSs. The access point "USA/Canada Toll
Free Number" allows your customer to use the USA/Canada toll free
number to make calls. The access point "IP PHONE" allows your customer
to make an IP phone call. If a rate plan does not contain the access
point "IP PHONE", a customer that is assigned this rate plan will not
be able to make an IP phone call. 

In your Diamondcard account you can click 'call rates' to see what
services are available to you. If you are a PE or PCCD admin whatever
access points you see there can also be assigned to your customers. 

Prices defined for your customers can be dynamic based on your
wholesale pricing from Diamondcard. 

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