=begin options write = root =end options Q: Sub account trying to verify his personal numbers and it doesn't work A: Customer trying to call his xxx number using his Diamondcard account. This is the first call. According his account forwarding settings we create another call to yyy. This is a second call. Second call failed course his account set to not allow simultaneous calls: Simultaneous calls: No Simultaneous call setting: 0 minutes Solution: 1. User not supposed to call his own number ;) . If you or anybody else will call his xxx number it'll be properly forwarded. 2. If he needs to call himself he should enable simultaneous calls from his admin center. "TELEPHONY" -> "options" -> "simultaneous calls" X<did>