Page Source for PersNumSimCalls

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Q: Sub account trying to verify his personal numbers and it doesn't
work 

A: Customer trying to call his xxx number using his Diamondcard
account. This is the first call. 

According his account forwarding settings we create another call to
yyy. This is a second call. 

Second call failed course his account set to not allow simultaneous
calls: 

Simultaneous calls: No 

Simultaneous call setting: 0 minutes 

Solution: 

1. User not supposed to call his own number ;) . If you or anybody else
will call his xxx number it'll be properly forwarded. 

2. If he needs to call himself he should enable simultaneous calls from
his admin center. "TELEPHONY" -> "options" -> "simultaneous
calls" 

X<did> 


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