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=head2 Incoming SMS Service
Our new SMS service allows you to receive incoming SMS messages from
any USA mobile phone. Previously, with Diamondcard, you were only able
to send SMS messages. Now you can receive them, enabling real two-way
communications.
When you send an SMS using Diamondcard to a USA mobile phone, the
caller ID that displays as the sender is our USA five digit short code.
When the recipient of your SMS clicks to respond, they will be sending
an SMS back to our USA five digit short code.
Shortly we expect to enable Twinkle and Ekiga users the ability to
receive incoming SMS's to their softphone. This will allow real time
two-way communications in the chat window of Ekiga and Twinkle.
There are two service levels of our Diamondcard incoming SMS service.
1. Personal Keyword - For a higher fee you can choose your own personal
keyword that is associated with our USA five digit short code. This is
the preferable approach as the sender only has to type in your personal
keyword when sending an SMS back to you. Private label resellers must
buy their own Personal Keyword to be able to resell the incoming SMS
service.
2. 2nd level keyword - For a much lower fee, you can create your own
keyword that will be used together with our Diamondcard keyword (DC). A
2nd level keyword requires the sender to type in our keyword and your
keyword when sending an SMS back to you. This requires slightly more
typing for the sender and hence the lower cost.
For example, if you choose #1 Personal Keyword above and create a
keyword of "max", the sender will type at the beginning of their SMS
"max your-message..." What this means is max is your personal keyword
and after max whatever text they type will be forwarded to you based on
the SMS settings in your Diamondcard account.
Second example, if you choose #2 above and create a keyword of
"charlie", the sender will type at the beginning of their SMS "dc
charlie your-message..." What this means is dc is our Diamondcard
keyword, charlie is your keyword and after charlie whatever text they
type will be forwarded to you based on the SMS settings in your
Diamondcard account.
Only USA mobile phones are able to send SMS messages to our short code.
The routing options for incoming SMS messages are as follows.
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1. SMS inbox. Incoming SMS messages will be stored in your SMS inbox in
your Diamondcard admin center. There are no per SMS charges for
incoming SMS messages to your inbox.
2. Email. Incoming SMS messages will be emailed to you. For
programmers, you can parse these emails and do whatever you want on
your own server. There are no per SMS charges for incoming SMS messages
to your email address.
3. International mobile phone. Incoming SMS messages will be forwarded
to any international mobile phone number you specify. This allows USA
mobile phones to send SMS's to a USA short code at no cost to the
sender and you will pay for the delivery of the SMS to your
international mobile phone at a very low rate. This is very similar to
our Personal Number Service (DID) that allows Diamondcard users to save
80%+ on roaming or international forwarding.
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=head3 L<SMS service Terms and Conditions|SMSTermsConditions>
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Tags for this page: sms