Page Source for EkigaPhone
=begin options
write = root
=end options
=head2 Ekiga
Main Ekiga L<web site|http://www.ekiga.org>.
=head3 Initial configuration. Ekiga version 3.x.x
1. Open "Edit"->"Accounts" menu.
2. In opened dialog box from the menu "Accounts" choose "Add an Ekiga
Call Out Account".
3. Enter your Diamondcard Account ID and PIN code into "Account ID" and
"Password" fields.
4. B<Restart Ekiga>
=head3 Initial configuration. Ekiga version 2.x.x
1. Open "Tools->PC-To-Phone Account" menu.
2. Enter your Diamondcard Account ID and PIN code into "Account number"
and "Password" fields.
3. Check "Use PC-To-Phone Settings" page in Ekiga.
Other links listed in this page allows you to signup, recharge, check
balance and call history of your account.
4. B<Restart Ekiga>
=head3 Common configuration notes
The PIN code is a 12 digit number. Your Account ID and PIN code is
located in the upper right hand area of the main page after you
L<login|https://www.diamondcard.us/login> to your Diamondcard
L<administration center|https://www.diamondcard.us/login>. To
login to the admin center you need to use your username and password
you chose during signup.
=head3 Verifying connection
To verify your internet connection and Ekiga setup you can dial our
L<Echo test|EchoTest> number "sip:441@sip.diamondcard.us" and
check your L<Account balance|CheckBalance> dialing
"sip:440@sip.diamondcard.us"
This gives you the ability to see if your internet connection will give
you good call quality. If the test is not sounding too good then your
calls will also not sound good.
=head3 Dialing rules
Dial phone numbers you wish to call in international format: country
code + area code + number.<br> E.g.
"sip:18002001000@sip.diamondcard.us" for USA +1-800-200-1000 number. No
international prefix like 011 or 001 is necessary.
If ekiga.net is your default account, dialing sip:32456555 will be
rewritten as sip:32456555@ekiga.net. Which is a call to another
ekiga.net user.
You should set Ekiga to use Diamondcard as the default account. This
will save you some headaches. If you are dialing a number like
sip:32456555@ekiga.net it WILL NOT go through Diamondcard because
"ekiga.net" is in the dial string. It must show "sip.diamondcard.us" at
the end of the string to send the call through Diamondcard assuming you
are registered to sip.diamondcard.us. If you are registered to another
Diamondcard server address in Accounts then use that server address in
the dial string.
=head3 Sending SMS Messages
You can use Ekiga to send SMS messages to mobile phone numbers using
the L<Diamondcard SMS service|SendSms>. It can be done using
Ekiga chat window.
To use this service Ekiga should be configured to use an account with
sip.diamondcard.us host (instead of eugw.ast.diamondcard.us which was
default for previous Ekiga versions). This can be be verified and set
in Accounts settings window (Ctrl+E).
If you are registered to sip.diamondcard.us in Accounts dialog box in
Ekiga then you MUST send your SMS's to a number that has
"sip.diamondcard.us" in the string. Otherwise, you will get a
"forbidden" error when trying to send an SMS to
"sip:32456555@eugw.ast.diamondcard.us". Because you are not registered
to eugw.ast.diamondcard.us, but to sip.diamondcard.us.
Destination number should be specified in international format. E.g.
sip:442071234567@sip.diamondcard.us to send an SMS message to a UK
number.
SMS message will be sent from the phone number specified in the caller
ID section of your admin center. Go to TELEPHONY section, then click
L<options - caller id|CallerID>. Make sure you set it to your
cell (mobile) phone number if you expect to receive SMS responses back
to you. Number should be specified in international format as explained
above.
Rates and details about sending SMS's are available in your Diamondcard
admin center by clicking on CALL RATES link which is the first link in
the TELEPHONY section.
=head3 Receiving calls
To receive calls from regular phones with Ekiga you need to buy a
L<personal number/DID|PersNumbers> and configure it's forwarding.
To purchase a DID, login to your admin center and click "online
shopping" link. You can buy local and toll free numbers from many
countries.
In your admin center the "personal #'s" page allows you to configure
your purchased DID's. To receive calls with Ekiga, DID should be
forwarded to "Your IP phone" choice in the forwarding profile. Using
"Default" redirect profile will do it.
Ekiga phone should be configured to use Diamondcard and be registered
at Diamondcard servers. To check it, open Accounts Dialog ("Edit ->
Accounts" menu).
=head3 NAT
If you are behind a NAT it may be required to decrease keep-alive
interval to keep your NAT ports open. You can use this shell command:
$ gconftool-2 -t int -s /apps/ekiga/general/nat/binding_timeout 30
and check new value with:
$gconftool-2 -g /apps/ekiga/general/nat/binding_timeout
=head3 Caller ID
With Diamondcard you can specify a phone number for your caller ID. You
enter this data in the "Surname" field. Choose: Edit ->
Preferences->General->Personal Data and fill Surname (or Full
name) field with your phone number.
E.g.:
First name: John
Surname: Smith 130312345678
Full name: John Smith 130312345678
130312345678 - will be used as a CallerId. You can find more details
about configuring L<Caller ID here|CallerID>
=head3 Audio settings
We recommend to use one of the G.711 codecs PCMU or PCMA. If you have
limited bandwidth or a satellite connection you may get better results
using iLBC codec. Use our L<Echo test|EchoTest> to evaluate call
quality.
=head3 One way audio and NAT issues
L<Ekiga wiki
NAT|http://wiki.ekiga.org/index.php/Ekiga_behind_a_NAT_router>
L<Ekiga FAQ
NAT|http://ekiga.org/index.php?rub=3&pos=0&faqpage=x161.html>
;
=head3 Known Ekiga issues
L<Call interrupted in 20 seconds|Ekiga20>
Sometimes after making changes in Accounts settings or adding new
Account Ekiga doesn't register or you may not able to make calls. To be
sure Ekiga is using proper account settings you need to restart Ekiga.
=head3 Other issues
If you have any other troubles using Ekiga with Diamondcard service
please fill "bug report" form in your L<administration
center|https://www.diamondcard.us/login>.
X<SIP Ekiga SMS>
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sip
sms