Page Source for CallShop
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write = root
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=head2 Diamondcard.us Global Call Shop Platform
=head3 L<Click Here to Buy the Call Shop
Platform|https://www.diamondcard.us/exec/dc-shop_add-to-cart?secAbs=/ho
me/diamond/secondary/corporate&secRel=/secondary/corporate&priA
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The call shop platform is web based and contains everything you need to
manage and profit from your own call shops. You can even manage
multiple call shops all over the world from one Diamondcard account!
This is why we call it the global call shop platform. It will even tell
you how much money you are making on a per call/day/month basis.
Download the L<Global Call Shop Users Manual in PDF
format|https://www.diamondcard.us/download/Diamondcard-Call-Shop-Users-
Manual-Final-Version.pdf>
Our latest release is the Diamondcard Enterprise Call Shop Platform. We
call it "Enterprise" because it can manage 100+ call shops that can be
located in multiple countries all over the world! The administration
interface is browser based which allows you to be located anywhere.
This is a hosted application on our worldwide redundant internet
backbone. You don't need to spend money on expensive servers, gateways,
data centers and full time developers. There is NO INSTALLATION
required either! If you have an Internet connection, a SIP, IAX device
or softphone, a web browser and a customer, you're in business!
Click here to view the Call Shop Users Manual in PDF format. L<Click
here to view screen
shots|https://www.diamondcard.us/download/call-shop-screen-shots1.zip&g
t; of the Call Shop. Images are in a ZIP file.
=head4 How it Works
The Diamondcard Enterprise Call Shop Platform handles multiple call
shops through one centralized interface. Each call shop can have from 1
to more than 100+ "booths", with any mixture of softphones and
hardphones. A booth is one phone. The system does on-the-fly call
calculations at your own retail rates and instantly generates a
printable invoice. It handles multiple cashier logins and end-of-day
accounting and reconciliation by cashier, in any currency. Call shop
billing for usage can be prepaid, postpaid or both with limits set by
the administrator. Key Features
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=item * Multiple rate plan support with complete control over rates by
individual country or prefix. You can even have different booths with
different rate plans! Softphones can have one rate plan and hard phones
another. Flexibility is virtually unlimited.
=item * Automatic rate table generation as a flat percentage markup on
Diamondcard.us base wholesale rates. This makes it easy to create new
rate plans in seconds rather than manually editing 650+ country
destinations.
=item * Diamondcard.us provides termnation to all countries at rock
bottom wholesale prices.
=item * Customer can prepay, postpay or both for each session.
=item * Instant printer friendly customer invoice generation upon
customer cashier checkout.
=item * Cashier logins for unlimited cashiers.
=item * Cashier can only view and edit cashier functions. They cannot
view administrator features.
=item * Cashier reconciliation and detailed history for audit trail
accounting.
=item * Multiple shops with any number of booths per shop.
=item * Multiple currency support. Your call shops can be in multiple
countries with each call shop having its own different currency.
=item * Multi-lingual interfaces (English, Spanish and more coming
soon)
=item * Support. We provide email and phone support.
=back
You can be in business as a call center effortlessly - literally in
less than 30 minutes!
=head4 How to get started
=over
=item 1. L<Click Here to Buy the Call Shop
Platform|https://www.diamondcard.us/exec/dc-shop_add-to-cart?secAbs=/ho
me/diamond/secondary/corporate&secRel=/secondary/corporate&priA
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=item 2. Configure your shops, add your cashiers and set your rates.
=item 3. Start making money.
=back
=head4 Pricing Information
There are ways to get started with the Enterprise Call Shop Platform.
The first way is using Diamondcard.us for call termination. The second
way is to use your own provider for call termination with our call shop
platform.
Click here to view L<termination
rates|http://www.diamondcard.us/rates>.
PRICING - Using Diamondcard.us termination. $40 call deposit. $40 setup
fee - Minimum.
There is no limitation on the number of booths you can have in your
call shop.
Support - Free email and phone support.
PRICING - Using another termination provider. $40 license fee +
$0.005/min.
You can use your own IAX or SIP termination provider rather than
Diamondcard if you prefer. We can integrate your provider with our call
shop platform. The fee is approximately $250 to setup each provider.
This includes integration with your call shops as well as a browser
based import utility where you can import each subsequent wholesale
price change you receive from your providers. This usually occurs
monthly. This feature alone will save you days of manually editing your
country destinations each time there is a price change from a
termination provider.
Support - Free email and phone support.
=head3 L<Click Here to Buy the Call Shop
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X<callshop>
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