The SME area of the administration center is where you can manage sub-accounts of your employees or workers. This is for small and medium size companies that have 2-100+ employees. Each employee has their own account and therefore can also have their own personal number for incoming calls. By assigning an account to an employee you will be able to track the incoming and outgoing call history for internal company use. You should not use the SME section if you are reselling the service. For reselling purposes you should use the PE section when you need to create user accounts where you will be profiting from their usage.
The SME section of your Diamondcard administration center is where you create sub-accounts for your employees or workers. Each SME account has its own account ID# and PIN code. You can allocate a dollar amount limit or it can be unlimited.
Each employee can have their own account. You can use SME accounts for salespeople for their outgoing and incoming calls. Using an SME account you can track all your worker calls in real time and know if people are doing their job.You can also discover if your employees are making unauthorized calls.
When you log into your Diamondcard account you will see a section called "SME". This is where you manage your SME accounts for your workers.
You can also use the SME section to give accounts to your friends and family members too.
You do not want to use the SME section to add accounts if you are going to be reselling the service. For reselling purposes you should use the Private Enterprise