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Page Source for PlayCallDurNotEnoughBalance

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=head2 Why does IVR say there is only XX minutes for the call? 

Q: My account ID is 123456 and the balance is \$50. When calling to the
USA the IVR announcement says there is only 30 minutes. It should say
there is more than 30 minutes. 

A: This occurs because your top account does not have enough money in
it (e.g. \$5). The system reserves some money for your customer to call
and in this case there is only enough for a 30 minute call. After you
recharge and add more money to your top account this problem should go
away. 

X<callingcard prepaid>

Tags for this page:   callingcard   prepaid

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